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Companies

9
  • Adding a Subcontractor 
  • Ceasing a Payrun
  • Deleting a Company
  • Deleting a Payrun
  • Director Payruns
  • Finalising/Reopening a Payrun and HMRC Submission Check
  • How to Assign Someone to a Bureau
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Company Users

4
  • Adding Additional Rates
  • Creating a New Company: User Guide
  • Viewing, Editing and Adding Assigned Employees
  • To assign/unassign someone to a company 

Employees

12
  • Adding a P45
  • Employee Portal 
  • Adding an Employee
  • Adding and Deleting Holidays
  • Adding and Deleting Maternity Leave
  • Adding and Deleting Paternity Leave 
  • Adding and Deleting Sickness 
  • Adding/Deleting Adoption Leave
  • Adding/Deleting Bereavement Leave
  • Student Loans/Postgraduate Loans
  • Uploading an Employee CSV File
  • Carrying Forward a Tax Refund

Employer Portal

1
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Payroll Reports

1
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Pension

1
  • Pension Sync

Integrations

2
  • Integrating FreshPay with Telleroo
  • Connecting Freshpay to Xero
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  • Pension Sync

Pension Sync

Go to edit the company details >> select the pension tab >> click edit next to the pension name

Pension Sync

Tick the connect automatically box >> enter employer ID >> (you need to also make sure the contribution basis and relief type match the pension provider) save

Pensions Dialog

You will then see the screen below with the groups and percentages >> click the word in blue Dashboard >> this will then connect to your pension provider (this may take a few minutes)

Sync

You can also sync to the pension by clicking, add a new provider>> select provider from the drop down >> tick connect automatically >> enter the employer ID >> submit

Select Provider Dialog

You will still need to click the word Dashboard to sync to the pension company

Updated on May 3, 2026
Pension SyncPension Sync
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