Support excellence.

Clients consistently highlight FreshPay’s support as a key differentiator. Email help, daily drop-ins, UK based telephone support, and hands-on guidance make our payroll easier and faster – something users say sets FreshPay apart from other cloud based payroll software.

Users commonly mentioned:

• Improved payroll accuracy
• Time savings
• Strong, accessible support
• Ease of use
• Good value for money

Users consistently highlight email support as the most helpful resource, followed by daily drop-in sessions and phone support. Video walkthroughs are also valued. Together, these resources give clients the guidance they need to manage payroll confidently and efficiently.

FreshPay helps teams save valuable time on payroll. A third of our users save 1-5 hours per month, and some even save up to 20 hours per month! Even smaller savings add up, and overall, FreshPay helps businesses free up time to focus on more important work.

Users view FreshPay as excellent value for money, praising our fair pricing and the level of functionality we deliver – particularly with the priced-per-employer model. Our cloud based payroll software is recognised as a cost-effective and reliable option for managing payroll.

Our recent client satisfaction survey showed that 92% of users are satisfied or very satisfied with FreshPay, reflecting strong confidence in our cloud based payroll software.

For a better understanding of our pricing structure please visit this page: Pricing